Millennials, the generation whose members are between the ages of 16 and 38, make up the largest percentage of the population. By 2020, researchers say almost half of all US workers will be Millennials. And while there’s no doubt Millennials are here and their impact continues to grow, many organizations and companies struggle to attract and retain members of the generation. One organization that has it figured out is ADP, the Fortune 500 company that offers human capital management services, payroll services, HR software, and tax & compliant services for businesses around the world. Dianne Greene is Division Vice President and General Manager of ADP in Norfolk, Virginia. Seventy percent of her employees are Millennials. Greene joins us today to discuss the little things and the big things ADP does to attract and retain high-quality Millennial talent.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Over the past few years, organizations have wrestled with the concept of remote employment - having employees who work from home. Much has been written about the effectiveness of the remote worker, and how to lead a remote - or virtual - team. A recent Gallup study revealed that more Americans are working remotely, yet not all industries and organizations have embraced the concept. As many companies struggle to find the sweet spot, one organization has gone all in with a 100% remote workforce, and it’s been a big success. SmartBug Media is an award-winning, full-service inbound marketing agency with clients in several industries. Its CEO founded SmartBug to provide clients with outstanding results while offering employees a fulfilling life outside the office. SmartBug Media CEO Ryan Malone joins us today to discuss how a fully remote workforce can produce winning results.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

What makes an effective CEO effective? For Bill Crawford, CEO of United Bank, it means realizing you don’t have to know the answer. Instead, you need to know where to find it. Crawford credits much of his success to the talented people with whom he surrounds himself. He’s quick to say he’s far from the smartest person in the room. Thanks to his leadership and round-table culture, where everyone’s encouraged to participate, United Bank has gone from $1.7 billion to $7 billion in assets. As CEO, Crawford focuses on helping employees and customers succeed. He also has a real passion for banking - one that began in college. He joins us today to discuss the role of the CEO, how he approaches his position, and how people make the difference. 

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s difficult to reach your goals by yourself. We all need help along the way. The best quarterbacks in football work with quarterback coaches. The best actors have acting coaches. And in business, the best leaders have leadership coaches. At some point in your career, you may decide to work with a leadership coach. It might be your idea, or your employer may make the suggestion. Either way, finding a leadership coach and creating a one-on-one collaborative relationship with the coach can have a dramatically positive effect on your career. Today we’re joined by two certified leadership coaches: Margaret Liptay is CEO of MLC Consulting; Terry Shannon is Executive Director of the Executive Partners here at William and Mary’s Mason School of Business. The Executive Partners provide leadership coaching to the students in the business school. They join us today to discuss how they work with their clients and what you should expect from your leadership coach.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Sixteen years ago this week, terrorists attacked the United States. Four airliners were hijacked - two of the planes crashed into the north and south towers of the World Trade Center in New York City. Almost three thousand people were killed, six thousand injured. In 2001, Jon Doyle worked at the investment banking firm Sandler O’Neill, whose offices were located on the 104th floor of Tower 2. Sixty-six of Sandler O’Neill’s 171 employees died as a result of the attacks. But the people in the organization, while honoring their lost colleagues, kept on going. They went back to work the very next day. With the memory of their friends front and center, Sandler O’Neill found a way to not only move forward, but to grow and succeed. Today, Jon Doyle is Senior Managing Principle of Sandler O’Neill & Partners, and joins us to discuss the events of sixteen years ago, how he and his colleagues honor their lost friends, and how the organization embraced resilience.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Summer is flying by, but there is still time to get to the beach, escape to the mountains, or take a road trip. Whatever you plan to do in the remaining weeks of the summer of 2017, you might want to take a book along to listen to or read during your travels. This week on the podcast, we asked some of the faculty and staff here at Willian & Mary’s Raymond a. Mason School of Business what books they recommend to professionals.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The summer. For many, the summer months are dedicated to a job search - especially those who have recently graduated from college. But for both rookies and experienced professionals, the job interview is a challenging and stressful part of the equation. Seems as though each interview is somewhat different from the one before. So what’s the best way to prepare, and what do employers expect from candidates before and during the interview? Alice Davison has some great insight and experience when it comes to interviewing. She’s Vice President, Global Business Services at the Capital Group in New York City, where she manages global recruiting for investment roles in equity and fixed income groups. She’s had several roles in human resources throughout her career, and joins us today to share interesting and helpful advice - especially for the young professional - on the qualities employers seek and their expectations for the job interview.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

This week we wrap up our Summer Look Back series where we’ve been replaying our four most popular episodes from the past twelve months. Today’s episode was originally posted in November and features a conversation with Mike Petters, CEO of Huntington Ingalls, America’s largest military shipbuilding company. For more than a century, the organization has built more ships in more classes than any other US Naval shipbuilder. Huntington Ingalls is headquartered in Newport News, Virgina. Petters has been CEO since 2011. On the podcast, he discusses leadership: How he approaches his role and what it’s like to lead 35.000 employees.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

This week we continue with part three of our four-part Summer Look Back Series, where we replay one of our more popular episodes from the past twelve months. Today’s episode was originally posted in February featuring a conversation with Robert Gates, author of “A Passion for Leadership: Lessons on Change and Reform from 50 Years of Public Service.” In the book, Gates shares his experiences from his many leadership roles, including: Director of the CIA, President of Texas A&M, and U.S. Secretary of Defense. Currently, he’s partner in the consulting firm RiceHadleyGates, and he serves as chancellor here at the College of William & Mary.  On the podcast, he shared his advice on successful leadership - especially in large organizations. Please enjoy our conversation from February 2017 with Dr. Robert Gates.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

This week in installment number two in our Summer Look Back Series, we share an episode that was originally posted in March with Robbie Bach. A 22-year Microsoft employee, Bach became Chief Xbox officer in 1999, leading the team that forever changed the gaming industry. He retired from Microsoft in 2010 and later wrote his book “Xbox Revisited.” He joined us to discuss his experience with Xbox, the lessons learned there, and his strategic framework that organizations and individuals can adopt to succeed.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

This week we start our Summer Look Back Series with an episode that was originally posted last fall with Jennifer DiMotta, who talked with us about the changing landscape of retail, and the way retailers are working to connect with their customers in a variety of ways. DiMotta is Vice President, Digital and Omni Channel for Blue Mercury, a leading luxury beauty retailer. She talked about creating the customer experience. Please enjoy our conversation from last November with Jennifer DiMotta.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Last week we shared the first half of our conversation with leadership coach Margaret Liptay on “managing up.” Liptay explained how your relationship with your boss can be more meaningful than the usual supervisor/subordinate relationship. She said when you position the boss as the organizational “parent” you place unnecessary limits on the partnership. This week in the second half of our discussion, Liptay explains how you can reframe the relationship so it becomes more complementary, which leads to better results for you, your boss, and the organization. In addition, she says the concepts of synergistic relationships can be applied in all of your interactions. Here’s the second half of our conversation with Margaret Liptay on how properly managing your relationships can create results and growth for everyone involved.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

One of the top priorities for many professionals is cultivating a positive relationship with the boss or direct supervisor. Doing so it often referred to as managing up or communicating up. Managing up often entails learning about the boss’s habits such as which channel he prefers for communication, or when she prefers to hold weekly meetings. Our guest on the podcast today has a different take on managing up. Rather than seeing the relationship as a supervisor-subordinate dynamic, leadership coach Margaret Liptay recommends a different approach - one that’s more complimentary and reciprocal - and one that leads to results thanks to a one plus one equals three model.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Two weeks ago we spoke with Dave Heenan, a successful leader, executive, educator, and author, about this book “Leaving On Top: Graceful Exits For Leaders.” We asked him back to talk about another book he wrote, “Hidden Heroes: Finding Success in the Shadows.” In the book, Heenan writes about the way society tends to focus on celebrities. But when examining how the real work gets accomplished, Heenan found one group of professionals - the “exceptional subordinates” - who he calls “hidden heroes.” Heenan joins us again today to discuss these selfless individuals who find success in the shadows.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

One of the hottest topics in business today is finding effective ways to connect with others by sharing compelling stories. Whether it’s building the brand, closing the sale, or presenting to the board, many professionals and organizations are spending time and effort improving their storytelling abilities. Often, stories in business include data, and that presents a hurdle for many: How to present complex data in a way that helps the audience easily understand. That’s where data visualization comes in. Skye Moret is a data visualizer at Periscopic in Portland, Oregon, and joins us today to discuss the many ways data visualization helps professionals tell compelling stories.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

We’ve all seen it: The CEO, the leader, the athlete, who continue in the role despite the fact their best days are clearly behind them. Clinging to a role in which you’re no longer effective can tarnish an otherwise outstanding career and reputation. For many professionals, knowing when to leave or move on can be extremely difficult. Dave Heenan is a career executive, educator, and author of the book “Leaving On Top: Graceful Exits For Leaders,” where he examines many ways leaders approach the end of their tenure. He joins us today to share what he learned about the psychological challenge of leaving a leadership position.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Retirement. We all look forward to it and spend our entire career saving for it. How do we make it an enjoyable and meaningful transition once it happens? How can we use and re-purpose the talents that made us successful in our prior careers throughout volunteer efforts on boards and service organizations while still enjoying our retirement years? Today’s guest has done just that. After a successful career spanning nearly 45 years, Dane Brooksher has established himself as an innovative leader and world-class manager. He’s retired from not just one but two careers and joins us today to discuss how to retire successfully.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Non-profit organizations play a significant role in the lives of Americans. In fact, 1 in 4 US citizens volunteered with a non-profit in 2014. One of the best-known and most successful non-profits is the Bill and Melinda Gates Foundation, helping all people in the US and developing countries lead healthy, productive lives. Olympia Trumbower is Program Manager in the Global Policy and Advocacy Division at the Gates Foundation, and joins us today to discuss the Foundation, and what it’s like to have a career in the non-profit space.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Communication is a critically important element of leadership. Even in small tightly-knit companies where everyone seems to be on the same page, it can be difficult to create a positive culture where quality communication is expected and practiced. Imagine being a CEO in a country and culture other than your own. Tim Murray knows all about that: Born, raised, and educated in the United States, he is CEO of Aluminum Bahrain - also known as Alba - and is one of the top aluminum producers in the world. Murray joins us today to discuss his leadership experience at Alba, and what it’s like to lead in a country and culture other than your own.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Being the founder and CEO of a new venture is the goal of many professionals. In fact, 1 in 4 of today’s MBA students plan to start a business at some point. Some entrepreneurs manage to start companies that not only fill a need, but also align with their personal goals and interests. After 17 years with JP Morgan advising families on their investment portfolio, Rhian Horgan decided to focus on her passions of technology, health, and wealth and started Kindur, an innovative startup that reimagines financial wellness during retirement. She joins us today to discuss her startup, how it began, and how it intends to change the way retirees manage their money.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Thanks to technology, globalization, and demographics, just about every business today is undergoing some level of transformation. One industry experiencing considerable change is television. Viewers watch what they want, when they want, and how they want, and as a result television networks and outlets are constantly on the lookout for new ways to connect with their audience. Cindy Davis is the Executive Vice President, Consumer Experience for Disney ABC Television, and joins us today to discuss the changing landscape of television, and how Disney ABC is working to create an experience where the company, the advertisers, and the viewers all win.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

John Hewitt is one of the most successful leaders in the tax profession. He founded three top tax preparation firms, including Jackson Hewitt, and more recently Liberty Tax. After leaving H&R Block years ago, Hewitt pioneered the development of decision tree tax preparation software which revolutionized the tax business. Hewitt joins us today to discuss advice found in his new book “iCompete,” including: Leadership, building culture, and exceeding customers’ expectations.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Few people in the technology space have had careers as interesting and successful as Robbie Bach. In 1988, Bach joined Microsoft, where be began a 22-year tenure there; first in Marketing, then in Management, and then in Leadership. In 1999 he became Chief Xbox Officer, leading the team from its startup phase to the launch of Xbox 360 and Xbox Live, changing the gaming industry. In 2015 Bach wrote his book “Xbox Revisited: A Game Plan for Corporate and Civic Renewal,” and joins us today to discuss his experience with Xbox, the lessons learned there, and his strategic framework that organizations and individuals can adopt to succeed.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Never before have we seen such a time of disruption and innovation throughout all fields of business. Companies, organization, and leaders must be forward thinking just to survive. Over the last decade, some of the world’s leading companies have embraced “design thinking,” leading to groundbreaking new products and services. Today, William and Mary business professor Michael Luchs joins us to discuss design thinking, the framework behind it, and how you and your organization can embrace it to succeed moving forward.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Huntington Ingalls is America’s largest military shipbuilding company and a provider of manufacturing, engineering, and management services to the nuclear energy, oil, and gas markets. For more than a century, Huntington Ingalls has built more ships in more classes than any other U.S. Naval shipbuilder. Before taking the lead in 2011, President and CEO Mike Petters was President of Northrop Grumman shipbuilding. Petters earned his bachelor’s degree from the U.S. Naval Academy and an M.B.A. from William and Mary, and he re-joins us today to discuss how professionals, and especially service members, can successfully make the transition from service life to civilian life.

Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.